Toni Newman

Attract, Keep and Engage More Customers

How to use Customer Experience Innovation to drive radical growth in

your speaking business Every day our clients are looking for new and better reasons to do or continue to do business with us.  If we can’t provide them with those reasons; if we aren’t clear on how to continually create, provide and demonstrate our value to those clients, they WILL go elsewhere. This high content, results focused session is designed to introduce you to a highly unique and incredibly powerful three-step approach to customer engagement that will help you drive radical growth in your business.

This program will help you:

• Gain a better understanding of the unique value that you bring to the marketplace
• Strategically differentiate yourself from your competition
• Attract, keep and engage more customers more often so that you can grow you business.

By attending this session you will learn how to:

• Identify and prioritize the top 10 Touchpoint Opportunities in your business model
• Turn Touchpoint Opportunities into Unexpected Encounters™ – Innovative Customer Experiences strategically crafted to help you attract, keep and engage more clients more often so that you can grow your business.
• Develop a Touchpoint Strategy that you can implement over the next 12 months.

Toni Newman, Professional Catalyst A highly sought after business speaker and Innovation Catalyst, Toni has an uncanny ability to help her clients turn inspiration into innovation and ideas into results. Results that can help you attract, keep and engage more customers. Fluent in both English and French, Toni travels extensively working with leaders who are committed to change and ready for results.  Her approach is quite simply a breath a fresh air.  Entertaining and highly knowledgeable, authentic and exceptionally relevant, Toni brings a uniquely powerful mix of proven strategies, extraordinary creativity and real world business insight to the platform.

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