Dr. Mark DeVolder

Bio

An expert in the dynamics of organizational change, Mark DeVolder reveals why 70 percent of all change initiatives fail to achieve their stated goals. Most leaders focus the majority of their time on the numbers, but it is the people issues that often make or break a deal.  With straight-forward strategies and convincing business examples, Mark shows leaders how to improve the bottom line.

Mark’s presentations are a skillful balance of cutting-edge content, engaging stories with hilarious audience interaction. People leave with tools and a template to re-energize, re-engage and transform their workplace.

Mark distinguishes himself as a transition specialist and received the prestigious Top 5 Speaker USA designation in 2010.  Dr. DeVolder is also a Vistage and TEC Canada Speaker.  With a doctorate in Applied Cultural Anthropology, Mark has successfully guided change management projects worth more than 500 million dollars. Mark’s success is due in part to his expertise as a skilled mediator in conflict resolution with a 95% success rate in achieving signed agreements.

Dr. DeVolder’s clients have included IBM, PricewaterhouseCoopers, Gibraltar, Genivar, AIG Financial, as well as many Federal Government departments and Aboriginal First Nations.

Mark is the author of Get Engaged! A Practical Guide for Improving Employee Engagement.

Programs

Change
“Harnessing the Hurricane: Surviving and Thriving during Extreme Change”
In Mark’s signature keynote, leaders learn how to adapt, survive and thrive in a climate of constant change. Participants will receive essential leadership tools and a template to successfully plot a course through the storm: the turbulent times and the doldrums. Leaders will leave with a personal plan to successfully navigate change in their organization, become a leader/coach and develop employee engagement. Don’t just survive; learn to thrive during Extreme Change!

Sales/Customer Service/Employee Engagement
“Get Engaged!  Love Your Job.”
See the profound connection between highly motivated employees and increased productivity and profitability. With straight-forward
strategies and convincing business examples, Mark shows leaders how to improve the bottom line through the pillars of commitment: clarity, competence, influence and appreciation. You will leave with tools and a template to re-energize, re-engage and transform your workplace and life.

Trust
Trust Factor: The Business of Relationships
Trust is at the heart of every successful organization, and trust is always about relationships.  With compelling business examples and proven strategies, Mark DeVolder reveals essential behaviours and characteristics to build and strengthen trust throughout the organization.

Your managers will increase their trust capacity with:
• Tools to assess their own level of integrity
• Simple skills and exercises to practice trust behaviours
• Clues to identify the warning signs of betrayal and disengagement

No matter what the industry, everyone is in the business of relationships. You will gain a competitive advantage with trustworthy managers, loyal employees and clients who trust the integrity of your company and product. It’s the trust factor.

Motivational
“You Can Do ANYTHING!”
Built around the concept of self-fulfilling prophecy, Mark shows you how to believe in yourself and others. You’ll learn to Believe – Expect – Exceed. This presentation rises to the level of true inspiration, triumph and celebration.

Leadership
“New Leadership – The Player-Coach”
Many managers spend the majority of their time fixing employee’s problems.  DeVolder shows leaders how to leverage their efforts to the greatest advantage: coaching people to fix it themselves.

Communication
“Now You’re Talking! The Art of Effective Communication”
Leaders will learn how to improve listening and delivery skills, recognize non-verbal messages and speak with genuineness and confidence.

Client Comments
“Mark was inspiring and kept the audience charged!”
PricewaterhouseCoopers

“You delivered an outstanding presentation and greatly impressed the audience.”
Insurance Executives’ Conference in Jamaica, MDRT related group

“Dr. DeVolder’s presentation was so timely, informative and well delivered!”
AIG Financial Group

“Mark’s efforts to customize his material to our audience were appreciated and proved very successful!”
IBM